We offer a variety of guarantees for your new best friend.
When you buy a puppy from Bridneys Toy Poodle Pups Home our relationship does not end with the delivery of your healthy puppy.
While we do our absolute best to raise 100% healthy puppies the fact is that puppies are living creatures just like us and sometimes we can get ill. However, we take preventative measures to minimize common ailments in puppies. A puppy’s health depends on many factors such as diet, exercise, environment, genetics and many other factors, but if something goes wrong we guarantee to try to make it right.
We may never be able to guarantee that nothing will happen to a puppy but we will always continue to strive and guarantee that we are doing our best to get you the puppy of your dreams happy and healthy. Our puppies are from professional hobby and licensed breeders and we’ve set strict requirements for our breeders.
Our breeders are required to have their puppies’ health checked by a licensed veterinarian, have all puppies with up to date vaccinations and proper deworming.
Additionally we ask new puppy owners to take your new puppy to the vet within 3 days after receiving their puppy to ensure your puppy is healthy.
There is no better feeling than to deliver a cute furry bundle of joy to our customers. We want to keep you and your puppy happy by asking you to take a few precautionary measures to ensure your puppy is healthy and will live a long happy life.
Here’s what you should do:
Take your puppy to the vet within 3 business days.
After the exam make sure to keep and maintain a copy of the exam or medical record. Not taking your puppy to the vet within 3 days after receiving your puppy may void the guarantee. We understand life happens and sometimes vet appointments are not sooner than 3 days. If this is the case all we ask is that you communicate with us so we can update your puppies information in our system. The exam must be done by a licensed vet.
The puppy will come with up-to-date shots, so make sure you do not give an additional vaccine to your puppy within the first ten days unless otherwise instructed by your vet.
You will need to keep proof of the healthcare and maintenance of your puppy, which would include vaccinations and exams so please keep these in your personal files.
The puppy will arrive with appropriate shots and deworming.
It is the new owners responsibility to continue proper deworming and to take you puppy for monthly exams up to the age of 16 weeks or more as recommended by the vet.
The Exceptions To The Lifetime Guarantee
We will not guarantee the personality of the puppy, any confirmation, the size and weight, the color, the markings or the breeding ability of the pup.
Heart murmurs grades 1 or 2 pose no threat to your puppy and are not covered under this guarantee. These grades of murmurs are usually transient as your puppy is still a baby and its entire organism is still developing.We do cover hip dysplasia for one year.
If you cannot show proof of your puppy’s regular veterinary care and or timely vaccinations this will void the guarantee.
This guarantee will not cover spaying or neutering or undescended testes.
This 12 year guarantee is a credit towards the purchase of another puppy
15 Day Viral &
One Year Medical Bills Guarantee
Our 15 day and one year guarantee offers a reimbursement for vet bills if they are incurred for common puppy ailments such as respiratory illnesses and common puppy parasites when reported within 15 days.
This guarantee also covers vet bill costs for up to 1 year on genetic health defects such as hip dysplasia, patella issues, heart, lung, kidney, and other genetic defects. Although major ailments in our puppies are uncommon a reimbursement will be paid with a valid claim.
Additional Details for Adoption
Vaccines – Your new puppy will be up to date on vaccines. Vaccine schedules may vary but generally every puppy has at least two basic 5 way vaccines which protect against Parvo, Distemper, Adeno types 1 & 2 and Parainfluenza.
Vet Checked – Per state law and before shipping or local pickup your puppy is vet checked by a licensed veterinarian. If your puppy is being delivered the puppy will have a certified health certificate.
Dewormed – Every puppy is dewormed at least once. From time to time it may be necessary to deworm your puppy one or two more times. This is fairly common on considered puppy maintenance and not covered under the guarantee
FREE Microchip Activated With Amber Alert – Your puppy will already have a microchip safely embedded in him or her. This microchip will be automatically registered to your name and address. This service is free for life and does not require a monthly membership fee. When you receive your paperwork we recommend that you login to the microchip Petkey account to name your puppy and update your puppy’s profile with a picture of your puppy. Our microchip service comes with a 15 mile amber alert in the case a puppy goes missing. Every vet practice, rescue, and shelter will be notified within 15 miles that your puppy is missing. A great way to make sure your puppy is found safe, sound, and quickly.
FREE AKC or AKC Partners Registration – If your puppy is already registered with AKC our service will register your puppy with your name and AKC. If your puppy is registered with another registry ie. ACA, ICA, APRI, or any other registry your puppy will automatically be registered with AKC Partners, a separate division of AKC.. Please note that you may still manually register your puppy’s original registration when you receive your paperwork. Separate registration fees may apply. Registering your puppy with the original registration will make your new puppy dual registered with AKC Partners and the other registry.
FREE Online Puppy Training – As an extra value added service Petkey also offers a comprehensive puppy training video library. Simply login to view the video library.
FREE Over The Phone Puppy Training – Also included is a hotline to call a certified AKC dog trainer with any questions you may have on training your new puppy.
FREE 15 Day Viral Guarantee – Our 15 day viral guarantee includes any viral illness such as puppy colds. We will cover up to 500 dollars towards medications, x-rays, or any other veterinarian service related to the viral illness.
FREE 4 Year Genetic Health Guarantee – Our 4 year genetic health guarantee covers your puppies heart, lungs, kidneys, hips, knees, and any other genetic health issues. We will cover up to 100% of the purchase price of your new puppy toward medical bills. The only exception to this guarantee that is not covered are non-lifestyle altering genetic issues such as open fontanels, low grade heart murmurs, low grade patella issues, and or dental issues.
FREE 12 Year Life Insurance Warranty – If your puppy was to pass away due to a genetic issue that is covered under this guarantee, you would receive a 100% credit in the first year, and a 50% credit in years two through twelve towards the purchase of a new puppy. Heaven forbid this would happen, but rest assured your investment is safe.
Vet Checked With Health Certificate – Every puppy is vet checked healthy. If you puppy is being shipped out to you your puppy will include a certified health certificate.
Starter Food and Vitamin Kit – Included with your puppy is a basic food and vitamin kit which includes a small baggie of food, and a syringe with a high calorie vitamin.
We appreciate our customers and care about each and every puppy. All guarantees are inclusive with the adoption of every puppy.
Shipping is available to all U.S. destinations & Canada . Shipping charges vary depending upon location. Shipping costs include airfare, the puppy’s shipping crate (pet taxi), vet health certificate and a puppy care packet. The packet includes a bag of the puppy food that he/she is accustomed to and puppy care information. Delivery is typically counter to counter service. Puppies will travel in a pressurized compartment that’s temperature controlled. The cost of shipping by airlines is $110.00 – $200.00 depending on destination and airlines.
– Ship by Specialized Ground Service
You also have the option of having your puppy delivered by van right to your doorstep using a Pet Transport service that delivers to all destinations in the continental U.S. Cost for this service varies for distance and location. This is the most expensive of the two ways to get your puppy delivered.
Q: Is shipping really safe for the puppy?
A: Shipping a puppy by itself to a new location always sounds cruel and embarrassing, but actually it is not, especially with USA based airlines. With my many years of shipping experience, I know for a fact that all of the pups are well taken care of. So if you stop and think about it, the airlines are not going to mistreat the puppy(s) for fear of lawsuits and customer dissatisfaction.
I tape puppy(s) food and feeding instructions to the top of the crate and put frozen water in the crate, so it will gradually thaw out for the puppy(s) and the puppies are offered food along the ride. The average flight is approximately 4 to 7 hours. I always ask about any delays or layovers and know the exact times and departures of the flights, so I know where the pup is and am able to give you the information as well. The pup will arrive the same day as it is sent, usually a few hours. I have a big fluffy bed of shredded newspapers in the crate for the puppy(s) to nestle in and usually a pig’s ear chew (they love them), and a toy or sock with my scent on it to help the pup feel secure
Q: What about shipping in the winter? Is it not too cold?
A: If you decide on a puppy, We will guarantee as we have for yrs that he/she will arrive safe and sound. Puppies can be shipped safely between 20 and 85 degrees–AA rules. All puppies ride in the belly of the plane where the temperature is kept at a comfortable 70 degrees, the same as for the passengers and they are the last on and first off the plane. Shipping during this time of year is completely safe and there is no problem so we need not to be afraid about that. Just like a person getting on a flight to go meet their relatives and/or friends for the holidays, shipping a puppy is very similar and probably even a little easier. The only thing different about this time of year is that the airlines can be strict on the minimum temperature at each location (which is really good for the puppy(s) even though the plane is always kept at 70 degrees. We believe it is mainly for their liability and protection. Likewise, in the summertime–they will not ship if temperatures are too hot along the way. If this is the case, we will just wait for the next best day to ship or ship earlier or later in the day to combat the hot/cold part of the day.
Q: Can I travel to pick up my puppy?
A: Yes, you are always welcome to travel over to pick up your puppy after purchase and usually traveling with your puppy in most Airlines requires no additional fee for flying with a puppy apart from personal flight fee. Nevertheless, Some Airlines demand an extra fee anyway.
Q: I just picked up my dog from the Airport. Does she need a vaccine?
- Do not give your new puppy any vaccines within the first 14 days of arrival. Your new puppy is all up to date on shots before leaving our home and will not need a vaccine for at least weeks. Many Vets will attempt to issue a vaccine so that they can make additional money.Do not get any vaccine on your first Vet visit as the puppy will need time to adjust and you do not need any additional stress on him or her !!!
* Nevertheless, when you pick up your puppy, it is necessary to go for a Vet check in not less than 48 hours after you received your puppy for general check-up and in case of any health problems, we will be responsible for either giving you a new puppy or refund your payment if no other puppy is available at the moment
Q: Any recommendations on which VET to use?
- Usually small-town vets are best. Word gets around small towns very quickly & if a vet has bad practices… small towns will talk. Usually (not always) small town vets are more inexpensive as well. Also Try to search for a vet in your area & see reviews of consumers in your area as well. IMPORTANT DO NOT USE BANFIELD HOSPITALS (AS PART OF PETSMART CHAIN STORES) NOR VCA HOSPITALS. Your warranty will be void if you take your new one to Banfield or VCA. We’ve seen too many misdiagnoses, over medicated, & EXTREMELY HIGH VET BILLS. These two clinics are in it for the money!